ST. Zoo event highlights need for accessible spaces for people on the autism spectrum

NORFOLK, Va. — For many families, a trip to the Virginia Zoo can be filled with excitement but also challenges.

The noise, large crowds, and long lines that come with a typical day at the zoo can be overwhelming, especially for children on the autism spectrum.

That’s why the zoo partnered with the Autism Society of Tidewater Virginia, Complete the Puzzle, and Destination Family Services to host a sensory-friendly morning, creating a calmer, more accessible experience for families.

“I think it started from them seeing kids in general that have a hard time,” said Aleksandra Gojkovic, treasurer of the Autism Society. “The loud noises, a lot of people around them, they saw the need to make it a smaller thing for the community so those individuals get the opportunity to really explore the zoo in a capacity that meets their needs.”

The event featured reduced capacity, advanced ticketing, and a quieter environment, all designed to minimize sensory overload.

“This day is a little different because there are smaller crowd sizes, you can get a more one-on-one experience … and just a slower pace,” said Brittany Fitzgerald, program coordinator.

For many families, that difference is critical. “Some of our families don’t often get out of the house to do fun things,” Fitzgerald said. “So having these events is crucial for their sense of community because everybody needs a community that they can be a part of.”

Beyond the experience itself, the event also connected families with resources, from therapy services to social programs.

Gojkovic describes the Autism Society as a “central hub” for families navigating a diagnosis.

“You can call them, they can give you a list of providers for developmental needs, and then even after therapies, programs like art, music, social groups, to really help be involved in the community,” she said.

Organizations like Complete the Puzzle are also working to create more inclusive opportunities year-round.

“About 10 years ago, some of these things didn’t exist,” said board member Theodore Faulk. “Now you see all the vendors, everybody is helping bring awareness, bring a sense of community.”

Faulk, who is also a parent of a child on the spectrum, says one of the biggest challenges families face is finding the right support.

“The biggest struggle is finding things for your specific child and finding people and resources that can bring that out of them,” he said.

For his son, Joshua, the day was simple and joyful.

“Well, since I’ll be here at the zoo, I want to see animals … have some fun,” Joshua said.

Moments like these are meaningful not just for parents but for siblings as well.

“It’s a lovely experience, seeing my brother growing up now, he’s speaking and talking on his own,” said Jeremiah Faulk. “It’s just been a miracle, and I just love to see they’re doing well.”

He says the experience has shaped how he sees others.

“Even though you’re different, you’re just unique, you’re one of a kind,” he said.

While events like this show progress, advocates say more work is needed to make everyday spaces inclusive.

“I’ve seen the community try to find different ways to include kids and adults, giving them their own times at certain places,” Gojkovic said. “But there’s still a growing need.”

They say something as simple as patience and understanding can go a long way.

“Everybody deserves grace,” Gojkovic added.

For families, that understanding, combined with more accessible spaces, can make all the difference.

For families looking for resources, you can connect with the Autism Society of Tidewater, Virginia or Complete the Puzzle, both of which offer programs, support services, and events year-round.